14D-Link DCM-301 User Manual
Appendix B - Contacting Technical Support
Contacting Technical Support
D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty
period on this product. U.S. customers can contact D-Link technical support through our website or by phone.
Before you contact technical support, please have the following ready:
• Model number of the product (e.g. DCM-301)
• Hardware Revision (located on the label on the bottom of the modem (e.g. rev E1))
• Serial Number (s/n number located on the label on the bottom of the modem).
You can nd software updates and user documentation on the D-Link website as well as frequently asked questions and
answers to technical issues.
For customers within the United States:
Phone Support:
(877) 453-5465
Internet Support:
http://support.dlink.com
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