D-Link DHP-311AV - Troubleshooting

17D-Link DHP-311AV User Manual
Section 3 - Conguration
Troubleshooting
PowerLine AV utility does not start correctly:
Reinstall the utility.
PowerLine AV utility does not detect the PowerLine AV Network Starter Kit:
Please make sure your PowerLine AV adapters are correctly plugged and connected to the computer or network device.
I can’t congure any parameter of the PowerLine AV Network Starter Kit, an error is shown when I try to congure it:
Please make sure you have not unplugged the PowerLine AV adapter while conguring it.
I changed the connection cable to another Network adapter and now the utility does not work correctly:
Please restart the utility each time you disconnect the connection cable.
I’m having a lot of problems conguring my network:
If you are having problems conguring the network with two or more PowerLine AV adapters, please make a reset to all of the
adapters and start conguring the adapters again. To test whether the electrical wiring is contributing to the problem, plug
the PowerLine adapters in the same room.