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Q28: Why am I unable to register my device with dlinkddns?
When validating your D-Link device with dlinkddns, you may receive an "Unknown Serial
Number/Unknown MAC Address" error.
Please confirm the information you are entering is correct. You can find the needed information on the
product label of the back/bottom of the router/device.
Note: When entering the MAC address, you MUST enter it in the following format, including colons,
e.g. 12:34:56:78:91:01
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