TROUBLESHOOTING
Danby Consumer Care: 1-800-263-2629
Hours of operation:
Monday to Thursday 8:30 am - 6:00 pm Eastern Standard Time
Friday 8:30 am - 4:00 pm Eastern Standard Time
Information in this manual is subject to change without notice.
PROBLEM POSSIBLE CAUSE
Appliance will not operate • Plug is not fully inserted into the wall outlet
• Blown fuse or circuit breaker
Insuffi cient cooling • Air fi lter is dirty
• Blocked air fl ow
• Appliance size is too small for application
Noise • Inadequate support in window installation
Odors • Formation of mold or mildew on internal wet surfaces
• Place an algaecide tablet in base pan; push the tablet through
the grill on either side of the appliance
Water dripping inside • Appliance is not properly angled to allow water to drain to the
outside
Water dripping outside • On very hot or humid days dripping water from the back of the
appliance is normal
Frost build up • When outdoor temperatures are below 18.3°C (65°F) frost may
form when the appliance is in cooling mode
• Switch the appliance to fan only mode until the frost melts
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