If none of the above rectify the situation please contact our customer care department at
1-800-26- (1-800-263-2629)
BEFORE YOU CALL FOR SERVICE
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
1) No power.
• A fuse in your home may be
blown or a circuit breaker tripped
• Power surge
• Plug is not fully insterted into
wall outlet.
• Replace fuse or reset circuit
breaker.
• Unplug the wine cooler, wait a
few
seconds and plug back in.
• Make sure the 3-prong plug is
fully inserted into outlet.
2) Cabinet temperature too
high.
• Temperature Setting.
• Door not shut properly or
opened excessively.
• Interior lights toggled on.
• Exhaust vent is obstructed.
• Recently added large quantity of
warm bottles to cabinet.
• Verify the temperature control
setting; adjust if necessary.
• Ensure door is fully closed and
the gasket is sealing against the
cabinets. Open door only as
needed and for short periods of
time.
• The interior lights are intended
for temporary lighting of cabinets
for display purposes only. They
are not intended to be left on for
prolonged periods of time.
• Verify that nothing is blocking
front-mounted exhaust vent.
• Limit quantity of warm bottles
introducted at the same time.
Stagger the load introduction if
possible.
3) Condensation on the cabinet
and/or doors.
• High humidity conditions in the
home.
• Ensure door is fully closed and
gasket is sealing against the
cabinet. Open the door only as
needed and for short periods of
time.
6
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