OMNI MAX - User Guide
© 2014 Datamars SA. All rights reserved. Page 17 of 20
7 Troubleshooting
• Not enough reading distance between the reader and the animal
The optimal reading distance is obtained with the microchip perpendicular to the reader’s
antenna, and aimed at its center. If the microchip is implanted into an animal, its orientation may
not be optimal and therefore the reading distance may be reduced.
Try to reduce disturbances to RFID like computer equipment, video or TV. Move a few meters
away and try again.
Do not use the reader on a metal table. Metal will reduce the performance of the reader.
The reading distance will be somewhat reduced if the microchip is still inside the needle.
• The reader does not read a microchip:
It takes time and patience to effectively scan an animal. Be sure to change the position and
direction of the reader, and try multiple times.
• The reader does not work:
Check to ensure that the ambient temperature is between -5ºC and +55º C (23°F - 131°F).
If you’re still having problems, please contact your local Datamars dealer for assistance.
OMNI MAX is a product developed and produced by DATAMARS.
Should you have any suggestions or require information regarding this or any other DATAMARS
products, please contact your local Datamars dealer or email us at animal-id@datamars.com.
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