21
• In the Station Configuration dialog box, set the Download archive data when
Bulletin or Summary is started drop-down box to Always or to Confirm each
time.
In the WeatherLink software, no wind direction reading (or dashes instead of a
reading) appears in my database.
If there is no wind speed when the direction is being sampled, wind direction is not
recorded. During intervals with very little wind speed, no direction may be
recorded.
Note: Because high wind speed is sampled more often, it is possible to have a high wind speed but no
wind speed or direction.
WeatherLink says “No new data to download” but I know there’s data there.
The Weather Envoy system is “smart” enough to send only data it hasn’t already
sent to the computer. So, when you initiate a new download, the program will
retrieve only data recorded after the last record shown in the WeatherLink’s Browse
Window. Reboot and reseat the data logger. Older data may still be in the data
logger, if you have not cleared its memory. To see how many of these older records
are stored in the logger, create a new station (File>New Station) and download the
data into this new, empty database. Because there are no records stored in the
database you just created, WeatherLink software will download everything in the
data logger.
Next, try clearing the archive memory using the clear dialog box. You will lose any
data not already downloaded in your archive memory, but all of your calibration
numbers and alarm settings will remain intact. If this doesn’t work, reboot your
Weather Envoy (that is, remove and then restore power to the Envoy).
When viewing data in the WeatherLink software, dashes appear in place of a
value for functions other than wind direction. Why?
If no data was recorded by a sensor or if bad data was recorded for a sensor (for
example, the sensor was malfunctioning), the software dashes out the entry rather
than showing invalid data. You can use the record editor to correct these entries.
Contacting Technical Support
If you have questions about the Weather Box system, or encounter problems installing or
operating the weather station, please contact Davis Technical Support.
Note: Please do not return items to the factory for repair without prior authorization.
Online: www.davisnet.com
See copies of user manuals, product specifications, application
notes, software updates, and more.
E-mail: support@davisnet.com
Telephone: (510) 732-7814
Monday – Friday, 7:00 a.m. – 5:30 p.m. Pacific Time.
Fax: (510) 670-0589
To Next Page
Loading...
Need help?
General
