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Symptom Check
Fridge temperature is
very low while the freezer
temperature is sufficient.
• The fridge temperature might have been adjusted to a very low
temperature. Adjust the fridge temperature to a warmer degree
and check.
Temperature in the fridge
or freezer is very high.
• The fridge temperature might have been adjusted to a very high
degree. Fridge adjustment has an effect on the temperature of
the freezer. Change the temperature of the fridge or freezer until
the fridge or freezer temperature reaches a sufficient level.
• Doors might have been opened frequently or left ajar for a long
time; open them less frequently.
• Door might have been left ajar; close the door completely.
• Large amount of hot food might have been put in the
refrigerator recently. Wait until the fridge or freezer reaches the
desired temperature.
• The refrigerator might have been plugged in recently. Complete
cooling down of the refrigerator takes time.
The fridge is running
continuously or for a long
time.
• Your new refrigerator may be wider than the previous one. This
is quite normal. Large refrigerators operate for a longer period of
time.
• The ambient room temperature may be high. This is quite
normal.
• The refrigerator might have been plugged in recently or might
have been loaded with food. Cooling down of the refrigerator
completely may last for a couple of hours longer.
• Large amounts of hot food might have been put in the
refrigerator recently. Hot food causes longer running of the
refrigerator until the food has cooled down.
• Doors might have been opened frequently or left ajar for a long
time. The warm air that has entered into the refrigerator causes
the refrigerator to run for longer periods. Open the doors less
frequently.
• The freezer or fridge compartment door might have been left
ajar. Check that the doors are tightly closed.
• The refrigerator is adjusted to a very low temperature. Adjust
the refrigerator temperature to a warmer degree and wait until
the temperature is achieved.
• The door seal of the fridge or freezer may be soiled, worn out,
broken or not properly seated. Clean or replace the seal. A
damaged/broken seal causes the refrigerator to run for a longer
period of time in order to maintain the current temperature.
Humidity occurs on the
outside of the refrigerator
or between the doors.
• There might be humidity in the air; this is quite normal in humid
weather. When the humidity is less, condensation will disappear.
Bad odour inside the
refrigerator.
• The inside of the refrigerator must be cleaned. Clean the inside
of the refrigerator with a sponge, lukewarm water or carbonated
water.
• Some containers or package materials might cause the smell.
Use a different container or different brand of packaging material.
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