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Mitchell RileyAug 3, 2025
What to do if my Dekko FPI-DECK20SQ smells like gas?
- JJessica ReynoldsAug 3, 2025
If you smell gas, immediately shut off the gas supply to the appliance.
What to do if my Dekko FPI-DECK20SQ smells like gas?
If you smell gas, immediately shut off the gas supply to the appliance.
Why is there black soot on my Dekko FPI-DECK20SQ stones?
Black soot is a normal byproduct of burning natural gas and propane. To minimize it, avoid placing rocks or stones directly above the flame, as this can cause excessive impingement. You can also wash the stones with soap and water to remove some of the soot.
What to do if water gets into my Dekko Outdoor Fireplace?
If your appliance has been in contact with water, immediately call a qualified service technician to inspect the appliance and replace any part of the control system or gas control that has been under water.
Why is the flame low on my Dekko FPI-DECK20SQ using liquid propane?
A low flame with liquid propane could be due to improper lighting procedures. Ensure the chrome key is in the “off” position before turning on the tank. Also, check the gas level of your liquid propane tank. Finally, make sure that the burn holes of your fire pit are not covered by removing any excess stones.
Category | Outdoor Fireplace |
---|---|
Product Name | Dekko FPI-DECK20SQ |
Shape | Square |
Fuel Type | Propane |
Ignition Type | Electronic Ignition |
Warranty | 1 Year Limited |
Material | Concrete |
Guides on installing the insulation kit using the manual.
General safety guidelines for operating the fire feature.
Procedures to follow in case of an emergency.
Actions to take if a gas leak is suspected.
Precautions and actions related to water contact with the fire feature.
Steps to take if a gas odour is detected.
Guidance for dealing with water contact and its effects.