• Dedicated elite ProSupport Flex technical and eld engineers who are trained on your environment and congurations.
• Flexible on-site support and parts options that t your operational model
• A tailored support plan for your operations sta.
Figure 29. ProSupport Enterprise Suite comparison
Additional professional services
Dell EMC Education Services
Dell EMC Education Services oers the PowerEdge server training courses designed to help you achieve more with your hardware
investment. The curriculum is designed in conjunction with the server development team, as well as Dell EMC’s technical support team, to
ensure that the training delivers the information and practical, hands-on skills you and your team need to condently manage and maintain
your Dell EMC server solution.
Dell EMC Global Infrastructure Consulting Services
Dell EMC Global Infrastructure Consulting Services use skilled solution architects, innovative tools, automated analysis and Dell EMC’s
intellectual property to give you rapid insight into the root causes of unnecessary complexity. We seek better answers than traditional
service models, and our strategy is to help you quickly identify high-impact, short-duration projects that deliver return on investment (ROI)
and free up resources. The results are practical, action-oriented plans with specic, predictable, measurable outcomes. From data center
optimization to server virtualization to systems management, our consulting services can help you build a more ecient enterprise.
Dell EMC managed services
Dell EMC Managed Services are a modular set of lifecycle services designed to help you automate and centrally congure, deploy, and
manage your day-to-day data center operations. These services extend your existing on-premise IT infrastructure with o-premise cloud
Appendix D. Support and Deployment Services
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