PowerTools Server Hardware Manager
software setup
To connect the storage enclosure to a PowerEdge server with PowerTools Server Hardware Manager software, the server must have a
supported SAS HBA installed.
See the Dell EMC Storage PowerTools Server Hardware Manager Support Matrix for information about supported SAS HBAs.
If the host is connected to the storage enclosure using multiple paths (two or more SAS connections), multipathing must be configured on
the server. For more information about multipathing, see the documentation that is related to the server operating system.
ME484 JBOD storage enclosures are compatible with Windows and Linux operating systems. For more information about the specific
operating systems supported, see the Dell EMC Storage Enclosure Support Matrix at Dell.com/support.
Topics:
• PowerTools Server Hardware Manager Installation on Windows
• PowerTools Server Hardware Manager Installation on Linux
PowerTools Server Hardware Manager Installation
on Windows
MPIO must be configured on the Windows server to enable the PowerTools Server Hardware Manager software to recognize the
hardware.
For more information about MPIO configuration procedures, see Microsoft documentation related to MPIO.
NOTE:
Dell EMC recommends using the Failover Only policy.
Graphical installation
Installing the PowerTools Server Hardware Manager software on Windows requires Administrator privileges.
1. Download the PowerTools Server Hardware Manager software installation package from Dell.com/support.
2. Navigate to the download directory of the installer.
3. Double-click the installation program: ServerHardwareManager-x.x.x.x-windows-installer.exe.
4. Follow the on-screen instructions and accept the End User License Agreement.
Command-line silent installation
1. Download the PowerTools Server Hardware Management Software installation package from Dell.com/support.
2. Open the command prompt as an administrator.
3. Go to the download directory of the installer.
4. Run the command: ServerHardwareManager-x.x.x.x-windows-installer.exe --mode unattended.
This command installs the PowerTools Server Hardware Management Software with all the default settings. The default installation
directory is C:\Program Files\Dell\ServerHardwareManager.
Command-line silent uninstallation
1. Open the command prompt as an administrator.
2. Navigate to the installation directory.
The default directory is C:\Program Files\Dell\ServerHardwareManager.
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