Dell 6100 - Page 117

Getting Help 11-9
Canada
(North York, Ontario)
NOTE: Customers in
Canada call the
U.S. for access to
TechConnect BBS.
Automated Order-Status System . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9014
AutoTech
(Automated technical support)
. . . . . . . . . . . . . . . . . . . . . toll free: 1-800-247-9362
Customer Care
(From outside Toronto)
. . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5759
Customer Care
(From within Toronto)
. . . . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . . 758-2400
Customer Technical Support
(From outside Toronto)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5757
Customer Technical Support
(From within Toronto)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . . 758-2300
Customer Account Services
(Credit Return Authorization Numbers)
. . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5759
Sales
(Direct sales—from outside Toronto)
. . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5752
Sales
(Direct sales—from within Toronto)
. . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . . 758-2200
Sales
(Software and peripherals)
. . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-667-7345
Sales
(Federal government, education, and medical)
. . . . . . . . . . . . . toll free: 1-800-567-7542
Sales
(Major accounts)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-387-5755
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512 . . . . . . . . . . . . . . . . 728-8528
TechFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-950-1329
China
(Beijing)
Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6846 1122
Czech Republic
*
(Prague)
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . . 8728 221
Customer Service and Sales. . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . . . 879250
TechConnect BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 . . . . . . . . . . . . . . . . .66710274
* For technical assistance in this country after normal working hours, use one of the following numbers:
(353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.).
Table 11-3. Dell Contact Numbers
(continued)
Country
Area Local Number or
Department Name or Service Code Toll-Free Number