Solving Problems 43
IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER, RECONNECT
THE MOUSE CABLE
—
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Ty p e   u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press 
<Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your 
computer.
4 Start the computer.
IF YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER, REMOVE THE
POWER CABLE
, AND THEN RECONNECT THE MOUSE CABLE — If the mouse is connected 
after the power is turned on, the mouse appears to be nonfunctional. To make the mouse function 
properly: 
1 While your computer is on, remove the power cable from the back of the computer.
2 Connect the mouse to the computer.
3 Reconnect the power cable.
4 Turn on your computer. 
Pressing the power button does not clear the computer’s settings and does not restore mouse 
functionality.
CHECK THE MOUSE CABLE —
• Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten 
bent pins.
• Ensure that the cable is firmly connected to the computer.
TEST THE MOUSE — Connect a properly working mouse to the computer, and try using the 
mouse. If the new mouse works, the original mouse was faulty.
CHECK THE MOUSE SETTINGS —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Mouse.
3 Try adjusting the settings.
REINSTALL THE MOUSE DRIVER — See page 62.
CHECK FOR INTERRUPT REQUEST CONFLICTS — See page 65.
J2936bk0.book  Page 43  Tuesday, September 2, 2003  3:06 PM