Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide
To fully support new generation Dell Dock and Dell Thunderbolt Dock, DELL highly
recommend installing the following BIOS/Drivers step by step on 64 bit Windows OS
1. Flash the latest BIOS available to the system. This is posted on Dell’s driver &
downloads support web site (dell.com/support)
under the “BIOS” section. Restart
system before next step.
2. Install Intel(R) Thunderbolt Controller Driver available to the system. This is
posted on Dell’s driver & downloads support web site (
dell.com/support) under
the “Chipset” section. Restart system before next step.
3. Install Intel(R) Thunderbolt 3 Firmware Update available to the system. This is
posted on Dell’s driver & downloads support web site (
dell.com/support) under
the “Docks/Stands” section. Restart system before next step.
4. Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock
and Dell Dock available to the system. This is posted on Dell’s driver &
downloads support web site (
dell.com/support) under the “Docks/Stands”
section.
5. Install Realtek USB Audio Driver for Dell Wireless Dock, Dell Thunderbolt
Dock, and Dell Dock available to the system. This is posted on Dell’s driver &
downloads support web site (
dell.com/support) under the “Docks/Stands”
section.
6. For Windows 8.1 and Windows 10 OS only, install Patch for the USB
audio/mouse issue on Dell Thunderbolt Dock and Dell Dock available to the
system. This is posted on Dell’s driver & downloads support web site
(dell.com/support)
under the “Docks/Stands” section. Restart system.
7.
For Dell Thunderbolt Dock only, install ASMedia USB 3.0 Extended Host
Controller Driver for Dell Thunderbolt Dock available to the system. This is
posted on Dell’s driver & downloads support web site (dell.com/support)
under
the “Docks/Stands” section. Restart system
Dock is required to connect to system during driver installation
Graphic driver should be also installed by following section 2.6.5
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