iDRAC virtual media issues
The following are solutions to problems that may occur when using iDRAC virtual media:
1. If the iDRAC is stuck, one of these actions may assist with recovery:
l
In the server's Attached Media screen, disconnect the iDRAC Remote File Share from the iDRAC
browser.
l
Disconnect the iDRAC remote image:
racadm -r <dracIP> -u root -p <password> remoteimage –d
Where:
n
<dracIP>
is the iDRAC IP address
n
<password>
is the password for the server
Note:
The default password is Scaleio123.
2. Issues when booting to iDRAC virtual media may cause CPU machine check errors at POST. When this occurs,
clear the iDRAC job queue and reset the iDRAC, as described in Troubleshoot general iDRAC failures on page
80.
Rebranding operation fails
When updating the Personality Module on servers using the DTK, the operation may fail and the following error
message may appear:
UEFI0052 Unable to complete the rebranding operation.
To resolve the problem, upload the PM file manually:
1. Contact Customer Support for the VxFlex OS PM file.
2. Follow the instructions in the
Upgrade VxFlex OSGuide
for "Single server firmware and BIOS upgrade to a
specific version" to upload the file.
Check the logs for error messages
You can view VxFlex Ready Node Hardware Update Bootable ISO logs after the update script completes.
Procedure
1. Press Alt-F2 to access a user console, and then press Enter.
2. Open the log to check the contents for errors:
less /bundleapplicationlogs/apply_components.log
3. You can also view the script for the Hardware ISO, which is useful in helping to identify and troubleshoot log
entries:
less /opt/dell/toolkit/systems/drm_files/apply_bundles.sh
Reference material
VxFlex Ready Node Operating System Installation Guide for Linux 81
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