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Dell Inspiron 6000 PP12L - Page 6

Dell Inspiron 6000 PP12L
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6 Contents
A program crashes repeatedly . . . . . . . . . . . . . . . . . . . . . . . 60
A program is designed for an earlier Windows operating system
. . . . . 60
A solid blue screen appears
. . . . . . . . . . . . . . . . . . . . . . . . 60
Other software problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 61
Memory Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
PC Card Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Power Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Sound and Speaker Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 66
No sound from integrated speakers
. . . . . . . . . . . . . . . . . . . . 66
No sound from external speakers
. . . . . . . . . . . . . . . . . . . . . 66
No sound from headphones
. . . . . . . . . . . . . . . . . . . . . . . . 67
Touch Pad or Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 67
Video and Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If the display is blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If the display is difficult to read
. . . . . . . . . . . . . . . . . . . . . . . 69
If only part of the display is readable
. . . . . . . . . . . . . . . . . . . . 69
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reinstalling Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Restoring Your Operating System
. . . . . . . . . . . . . . . . . . . . . . . . 71
Using Microsoft
Windows XP System Restore . . . . . . . . . . . . . . . 71
Using Dell PC Restore by Symantec
. . . . . . . . . . . . . . . . . . . . 73
Resolving Software and Hardware Incompatibilities
. . . . . . . . . . . . . 74
9 Adding and Replacing Parts
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Recommended Tools
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Turning Off Your Computer
. . . . . . . . . . . . . . . . . . . . . . . . . 75
Before Working Inside Your Computer
. . . . . . . . . . . . . . . . . . . 76

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