Dell OptiPlex DCCY - Reinstalling Software

Contents 5
5 Reinstalling Software . . . . . . . . . . . . . . . 53
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Identifying Drivers
. . . . . . . . . . . . . . . . . 53
Reinstalling Drivers and Utilities
. . . . . . . . . . 54
Restoring Your Operating System
. . . . . . . . . . . . 56
Using Microsoft
®
Windows
®
System Restore . . . 57
Using Dell Factory Image Restore
. . . . . . . . . 58
Using the Operating System Media
. . . . . . . . 60
6 Finding Information . . . . . . . . . . . . . . . . . 63
7 Getting Help
. . . . . . . . . . . . . . . . . . . . . . . 65
Obtaining Assistance . . . . . . . . . . . . . . . . . . 65
Technical Support and Customer Service
. . . . . 66
DellConnect™
. . . . . . . . . . . . . . . . . . . . 66
Online Services
. . . . . . . . . . . . . . . . . . . 66
AutoTech Service
. . . . . . . . . . . . . . . . . . 67
Automated Order-Status Service
. . . . . . . . . . 67
Problems With Your Order
. . . . . . . . . . . . . . . . 67
Product Information
. . . . . . . . . . . . . . . . . . . 68
Returning Items for Warranty Repair or Credit
. . . . . 68
Before You Call
. . . . . . . . . . . . . . . . . . . . . 69
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
book.book Page 5 Friday, October 17, 2008 4:02 PM