Dell P2422HE User Manual

72  │  Troub l esho ot i ng
Common problems
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
symptoms
What you
experience
Possible solutions
No Video/Power
LED off
No picture • Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is
pressed fully.
• Ensure that the correct input source is
selected in the
Input Source menu.
No Video/Power
LED on
No picture or no
brightness
• Increase brightness & contrast
controls via OSD.
• Perform monitor self-test feature
check.
• Check for bent or broken pins in the
video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is
selected in the
Input Source menu.
Poor Focus Picture is fuzzy,
blurry, or ghosting
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the
correct aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in
another room.

Dell P2422HE Specifications

General

Color depth	6 bit
Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Pixel density	93 ppi
Response time	8 ms
Backlight type	LED
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	50 - 76 Hz
Maximum refresh rate	60 Hz
Response time (fast)	5 ms
Horizontal scan range	30 - 83 kHz
Supported video modes	480p, 576p, 720p, 1080i, 1080p
Viewable size diagonal	604.7 mm
Viewable size, vertical	296.46 mm
sRGB coverage (typical)	99 %
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display diagonal (metric)	60.47 cm
Viewable size, horizontal	527.04 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	1920 x 1080 (HD 1080)
LED indicators	Power
Tilt angle range	0 - 0 °
Panel mounting interface	100 x 100 mm
NVIDIA G-SYNC	-
AC input voltage	100 - 240 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	118 W
Power consumption (off)	0.2 W
Power consumption (standby)	0.3 W
Power consumption (typical)	14.5 W
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Doesn't contain	PVC/BFR
Sustainability certificates	ENERGY STAR, EPEAT Gold, RoHS
Feet color	Silver
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business
Cables included	AC, DisplayPort, USB Type-C
HDMI version	1.4
USB hub version	2.0 / 3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
Number of upstream ports	1
USB Power Delivery up to	65 W
USB Type-A downstream ports quantity	4
Harmonized System (HS) code	85285210
Ethernet LAN (RJ-45) ports	0

Weight and Dimensions

Bezel width (side)	5.38 mm
Depth (with stand)	- mm
Weight (with stand)	- g
Bezel width (bottom)	16.66 mm
Depth (without stand)	52.15 mm
Width (without stand)	537.8 mm
Height (without stand)	318.5 mm
Weight (without stand)	3390 g