Troub l esh ootin g │ 99
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow
from the static
image displayed
appears on the
screen
• Set the screen to turn off after a few
minutes of screen idle time. These can
be adjusted in Windows Power Options
or Mac Energy Saver setting.
• Alternatively, use a dynamically
changing screensaver.
Video ghosting or
overshooting
Video ghosting,
shadows or color
smear while
scrolling
Change the Response Time in the
Display menu OSD to Normal or Fast,
depending on your application and usage.
Picture quality
(Refresh rate of
native resolution
changes from
60
Hz to 30 Hz;
or color depth
drops to 18 bits)
Issues of incorrect
refresh rate or
missing colors
•Set USB-C Prioritization to High
Resolution.
• Check the resolution settings of your
graphic card.
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