100 │ Trou b l eshooti ng
Product specific problems
Specific symptoms What you
experience
Possible solutions
Screen image is too
small
Image is centered on
screen, but does not
fill the entire viewing
area
• Check the Aspect Ratio setting
in the Display menu OSD.
•Reset the monitor to factory
settings.
Cannot adjust the
monitor with the
joystick
OSD does not
appear on the screen
• Turn off the monitor, unplug the
power cord, plug it back, and then
turn on the monitor.
• Check whether the OSD menu is
locked. If yes, move and hold the
joystick up/down/left/right for 4
seconds to unlock (see
Lock and
Locking the control buttons).
No input signal when
you press the power
button or toggle the
joystick
No picture, the LED
light is white
• Check the signal source. Ensure
the computer is not in the power
saving mode by moving the
mouse or pressing any key on the
keyboard.
• Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video
player.
The picture does not
fill the entire screen
The picture cannot
fill the height or
width of the screen
• Due to different video formats
(aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics. For
more information, see
Built-in
diagnostics.
To Next Page
Loading...
