Dell P97F Setup And Specifications

Table 5. Active Pen troubleshooting (continued)
Problem Possible causes Possible solutions
Pressing the tail button twice does not
capture screenshot
● Active Pen is not paired with your
computer.
● Windows update KB2968599 is not
installed on your computer.
● Install the latest Bluetooth driver on
your computer.
● Install the Windows update
KB2968599 from the Microsoft
website.
Unable to pair the Active Pen with your
computer
● The device that you are trying to pair
the Active Pen with is not supported.
● Bluetooth driver on your computer is
not the latest.
● Active Pen works only with Inspiron
7506 2-in-1 Black computer.
● Install the latest Bluetooth driver on
your computer.
Bluetooth device list displays the Active
Pen as 'Not Connected'
Active Pen is not paired with your
computer correctly.
● Install the latest Bluetooth driver on
your computer.
● Remove the Active Pen from the list
of available Bluetooth devices and
pair it again. For more information,
see Reconnecting Bluetooth on the
Active Pen.
22 Dell Chargeable Active Pen

Dell P97F Specifications

General

Brand	Dell
Model	P97F
Category	Laptop
Language	English