Processors........................................................................................................................................... 59
Removing a heat sink.................................................................................................................... 59
Removing a processor...................................................................................................................61
Installing a processor.................................................................................................................... 64
Installing a heat sink...................................................................................................................... 65
Processor-and-DIMM blank............................................................................................................... 67
Removing a processor-and-DIMM blank.....................................................................................67
Installing a processor-and-DIMM blank...................................................................................... 68
Solid State Drives (SSD).......................................................................................................................69
SSD installation guidelines............................................................................................................69
Shutdown procedure for servicing an SSD..................................................................................69
Removing an SSD from an SSD carrier ........................................................................................69
Installing an SSD into an SSD carrier............................................................................................ 70
Removing an SSD carrier............................................................................................................... 71
Installing an SSD carrier.................................................................................................................72
Removing an SSD blank................................................................................................................ 73
Installing an SSD blank.................................................................................................................. 74
Removing the SSD cage................................................................................................................74
Installing the SSD cage..................................................................................................................76
Configuring the boot drive............................................................................................................76
Solid State Drive (SSD) backplane....................................................................................................... 77
Removing the SSD backplane....................................................................................................... 77
Installing the SSD backplane.........................................................................................................78
NVRAM backup battery....................................................................................................................... 79
Replacing the NVRAM backup battery..........................................................................................79
System board...................................................................................................................................... 80
Removing the system board.........................................................................................................80
Installing the system board...........................................................................................................83
Restoring the Service Tag using Easy Restore............................................................................. 84
Entering the system Service Tag using System Setup................................................................. 85
Trusted Platform Module....................................................................................................................85
Installing the Trusted Platform Module .......................................................................................85
Re-enabling the TPM for BitLocker users.................................................................................... 86
Re-enabling the TPM for TXT users............................................................................................. 86
5 Troubleshooting your system.......................................................................... 87
Safety first—for you and your system.................................................................................................87
Troubleshooting system memory...................................................................................................... 87
Troubleshooting Solid State Drives....................................................................................................88
Troubleshooting USB devices............................................................................................................ 88
Troubleshooting an internal SD card................................................................................................. 89
Troubleshooting processors.............................................................................................................. 89
5
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