Troubleshooting Your System 109
If the mouse and keyboard are still not operational, see "Getting Help" 
on page 141.
f
Repeat step a and step b. 
g
Set the NVRAM_CLR jumper to the disabled position.
h
Close the system.
i
Reconnect the system to power and restart the system and attached 
peripherals. 
j
Enter the System Setup program and reenter any custom BIOS 
settings that were reset. Be sure to leave all USB ports enabled.
Troubleshooting Serial I/O Problems
Problem
• Error message indicates a problem with a serial port.
• Device connected to a serial port is not operating properly.
Action
1
Enter the System Setup program and ensure that the serial port is enabled 
and configured correctly for your application. See "Using the System Setup 
Program" on page 29.
2
If the problem is confined to a particular application, see the application 
documentation for specific port configuration requirements that the 
program may require.
3
Run the appropriate online diagnostic test. See "Running the System 
Diagnostics" on page 131.
If the tests run successfully but the problem persists, see "Troubleshooting 
a USB Device" on page 110.
Troubleshooting a Serial I/O Device
Problem
• Device connected to the serial port is not operating properly.
book.book  Page 109  Wednesday, June 24, 2009  8:21 AM