Table of contents
Revisions .................................................................................................................................................................................................. 2
1 Introduction .................................................................................................................................................................................... 4
2 Overview of PowerEdge VRTX shared storage expansion configurations ........................................................................ 5
3 Prerequisites for upgrading PowerEdge VRTX to support shared storage ....................................................................... 6
3.1 Upgrading PowerEdge VRTX to support shared storage expansion ...................................................................... 8
4 Troubleshooting .......................................................................................................................................................................... 25
4.1 Shared PERC 8 External cards fail to function ........................................................................................................... 25
4.2 EMM failure message seen after EMM firmware update ......................................................................................... 25
4.3 Incorrect number of virtual disks displayed in Windows Disk Manager ............................................................... 25
4.4 Multiple Disks Become Inaccessible ............................................................................................................................ 25
4.5 Shared PERC 8 card boots into safe mode ................................................................................................................ 26
4.6 Troubleshooting a controller ......................................................................................................................................... 27
4.7 Troubleshooting Enclosure Management Modules (EMM)..................................................................................... 28
4.8 Enclosure Connections Problem .................................................................................................................................. 28
5 Getting Help ................................................................................................................................................................................. 29
5.1 Contacting Dell ................................................................................................................................................................. 29
5.2 Locating your system Service Tag ................................................................................................................................ 29
A Additional resources ................................................................................................................................................................... 30
3 Upgrading PowerEdge VRTX to Support Shared Storage Expansion