To Next PageTo Next PageWhat to do if Management IP resolution does not match with given Management FQDN on Dell PowerProtect DM5500?
To resolve the issue where the Management IP resolution does not match the given Management FQDN on Dell Computer Hardware, provide the correct FQDN entry in the input field.
What to do if the management network gateway is not accessible on Dell PowerProtect DM5500 Computer Hardware?
If the Dell Computer Hardware indicates that the management network gateway is not accessible, verify the information on the Configuration page. If the DM5500 port is connected in access mode, ensure that VLAN ID 0 is used. Also, check the DM5500 switch configuration and firewall rules. If needed, click Back and re-submit the configuration.
What to do if backup network gateway is not accessible on Dell Computer Hardware?
If the Dell Computer Hardware reports that the backup network gateway is not accessible, check the details on the Configuration page. If the appliance port is connected in access mode, use VLAN ID 0. Also, verify the DM5500 switch configuration and firewall rules. If necessary, click Back and re-submit the configuration.
What to do if Dell PowerProtect DM5500 fails to validate the NTP server?
If the Dell Computer Hardware fails to validate the NTP server, you can check the NTP server connectivity and firewall rules for UDP port 123. Ensure that you are using a valid NTP server. If needed, click Back and re-submit the configuration.
What to do if Given Management FQDN does not ends with domain name on Dell PowerProtect DM5500?
To resolve the issue where the given Management FQDN does not end with the domain name on Dell Computer Hardware, provide the correct FQDN and domain name in the input field.
What to do if cable connections to the DM5500 NIC ports are not properly configured on Dell PowerProtect DM5500 Computer Hardware?
Ensure the four cable connections to the NIC ports on the DM5500 are configured correctly: * Two links should go to port 1 and port 2 on PCIe slot 1. * Two links should go to port 1 and port 2 on PCIe slot 4. Once the problem is resolved, refresh the page.
How to fix DNS validation failed due to missing forward lookup entry on Dell PowerProtect DM5500?
To resolve a DNS validation failure on Dell Computer Hardware where the IP has a reverse lookup entry but no forward lookup entry, ensure that the correct lookup entries are present in the DNS server. You can also click Back and re-submit the configuration.
How to fix DNS validation failed due to multiple forward lookup entries on Dell PowerProtect DM5500?
To correct a DNS validation failure on Dell Computer Hardware, where an IP's reverse lookup entry has multiple forward lookup entries, ensure that the correct lookup entries are present in the DNS server. You can also click Back and re-submit the configuration.
What to do if IP addresses are not in same subnet range of gateway IP address on Dell PowerProtect DM5500?
To resolve the issue where IP addresses are not in the same subnet range of the gateway on Dell Computer Hardware, use IP addresses that are in the same subnet range as the gateway. You can also click Back and re-submit the configuration.
What to do if subnet conflicts with appliance private subnet on Dell Computer Hardware?
To resolve a conflict where the subnet conflicts with the appliance private subnet on Dell Computer Hardware, provide a different subnet or change the appliance private subnet. You can also click Back and re-submit the configuration.
DM5500 downloads software license via internet. Port 443 (HTTPS) must be open for automatic download.
Configure switch ports in trunk mode with required VLANs and 1500 MTU. Gather network details for configuration.
Connect ethernet cables for iDRAC and network connections to the DM5500 appliance, including management and data traffic.
Connect redundant AC power sources to the DM5500 appliance. A UPS is recommended to prevent power interruptions.
Connect a service computer to a Base-T port using CAT5/CAT6 cable and assign static IP 192.168.100.98.
Ping DM5500 at 192.168.100.100 and connect to the DM5500 UI using URL https://192.168.100.100.
Log in with default credentials (admin/dm<serial number>) and follow onscreen instructions for configuration.
DM5500 downloads software license via internet. Port 443 (HTTPS) must be open for automatic download.
Configure switch ports in trunk mode with required VLANs and 1500 MTU. Gather network details for configuration.
Connect ethernet cables for iDRAC and network connections to the DM5500 appliance, including management and data traffic.
Connect redundant AC power sources to the DM5500 appliance. A UPS is recommended to prevent power interruptions.
Connect a service computer to a Base-T port using CAT5/CAT6 cable and assign static IP 192.168.100.98.
Ping DM5500 at 192.168.100.100 and connect to the DM5500 UI using URL https://192.168.100.100.
Log in with default credentials (admin/dm<serial number>) and follow onscreen instructions for configuration.
The Dell PowerProtect Data Manager Appliance DM5500 is a dedicated hardware solution designed to streamline and secure data management operations, offering a comprehensive platform for data protection, backup, and recovery. This appliance integrates hardware and software to provide a robust and efficient system for managing diverse data environments, from small businesses to enterprise-level organizations. Its primary function is to centralize data protection, making it easier to implement backup policies, ensure data integrity, and facilitate rapid recovery in the event of data loss or system failure.
One of the core usage features of the DM5500 is its simplified deployment and configuration. The appliance supports IPv4 addresses for configuration, allowing for straightforward integration into existing network infrastructures. Users are guided through the process of reserving IP addresses, with specific instructions for registering management IPs in DNS for both forward and reverse lookup entries, enhancing network discoverability and management. The system is designed to accommodate separate management and data networks, providing flexibility and optimizing network traffic flow. This separation ensures that management operations do not interfere with data transfer, maintaining high performance for backup and recovery tasks. The appliance also emphasizes network security by requiring specific firewall ports to be open, ensuring that the DM5500 can access necessary network resources and function correctly while maintaining a secure perimeter.
Hardware setup is a critical usage feature, and the DM5500 is designed for ease of installation in a standard rack. Users are instructed to install the 2U appliance and connect the relevant Ethernet and power cables. The guide provides clear recommendations for different types of network switches and corresponding NIC types, including SFP28 for 25 Gb, SFP+ for 10 Gb, and RJ45 for 1 Gb or 10 Gb connections, along with the appropriate cable requirements (e.g., LC-to-LC with SR optical GBICs or twinax for optical, UTP/STP with RJ45 for copper). This detailed guidance ensures optimal network connectivity and performance. The appliance also features redundant AC power sources, enhancing reliability and ensuring continuous operation. The recommendation to use an Uninterrupted Power Supply (UPS) further underscores its focus on maintaining data availability and system uptime.
Initial configuration of the DM5500 involves connecting a service computer to a Base-T port and assigning a static IP address to facilitate access to the appliance's user interface. The process includes verifying network connectivity by pinging the appliance's default IP address and then logging into the UI using default credentials. Once logged in, users follow on-screen instructions to complete the setup, which includes configuring various network components such as subnet mask, gateway, primary and secondary DNS servers, domain name, time zone, and optional SMTP server and NTP server settings. The system also supports the configuration of Dell Support credentials, location, management IPs, data IPs, and optional security officer usernames and passwords, allowing for comprehensive customization and secure management.
Maintenance features are integral to the DM5500's design, focusing on ensuring long-term reliability and data integrity. The appliance supports automatic and secure downloading of software licenses when connected to the internet, simplifying the licensing process. For environments without direct internet access, users can manually obtain licenses from the Dell Licensing Portal, providing flexibility for various network configurations. The system also highlights the importance of proper hardware handling, such as removing drives and PSUs before mounting or unmounting the appliance from the rack, and labeling them to ensure correct replacement. This attention to detail in hardware maintenance helps prevent data loss or unavailability due to incorrect component placement.
The DM5500's architecture is built to support robust data protection strategies. It is designed to manage various types of data traffic, including management/control traffic and data traffic, with optional configurations for enhanced performance and segregation. The appliance's ability to integrate with existing network infrastructures, coupled with its detailed setup and maintenance guidelines, makes it a powerful tool for organizations seeking to enhance their data protection posture. The comprehensive documentation and support resources available on the Dell Support site further empower users to effectively deploy, configure, and maintain the DM5500, ensuring that their data remains secure and accessible. The inclusion of a Quick Resource Locator (QRL) provides immediate access to additional documentation and videos, simplifying troubleshooting and information retrieval for users. This holistic approach to design, deployment, and support underscores the DM5500's commitment to delivering a reliable and user-friendly data management solution.
General| Model | PowerProtect DM5500 |
|---|---|
| Type | Data Protection Appliance |
| Deployment | On-premises |
| Power Supply | Dual redundant power supplies |
| Form Factor | 2U appliance |
| Supported Protocols | NFS, CIFS, FC |
| Network Connectivity | 10GbE |
| Processor | Intel Xeon Scalable |
| RAID Support | Yes |
| Storage Capacity | Up to 1.5 PB |
| Usable Capacity | Varies based on configuration and data reduction |
| Operating System | PowerProtect OS |
