Quick Reference Guide 7
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components,
such as memory, the hard drive, and the operating
system
• Customer Care — Contact information, service call
and order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on
my computer configuration, product specifications,
and white papers
• Downloads — Certified drivers, patches, and
software updates
• Desktop System Software (DSS) — If you reinstall
the operating system for your computer, you should
also reinstall the DSS utility. DSS provides critical
updates for your operating system and support for
Dell™ 3.5-inch USB floppy drives, Intel
®
Pentium
®
M processors, optical drives, and USB
devices. DSS is necessary for correct operation of
your Dell computer. The software automatically
detects your computer and operating system and
installs the updates appropriate for your
configuration.
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support
site.
NOTE: Corporate, government, and education customers
can also use the customized Dell Premier Support website
at premier.support.dell.com. The website may not be
available in all regions.
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as a modem)
Windows Help and Support Center
1
Click the
Start
button and click
Help and Support
.
2
Type a word or phrase that describes your problem
and click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
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