Dell SB522A - Page 14

Problems Possible solutions
No audio from
Ensure that the soundbar is the default playback
soundbar
device on Windows audio settings.
Try connecting the soundbar to dierent USB ports
on the Dell monitor.
Adjust the volume levels on Windows and the
application in use. Also, play an alternate audio le
or an online media is possible.
Clean or reconnect all cables again. Test the
soundbar with a dierent audio source, such as
from another computer.
Go to Control Panel on your computer and click
Sound. Check if the Dell Slim Soundbar SB522A is
displayed in the list of playback devices under the
Playback tab of the Sound dialog box. If Dell Slim
Soundbar SB522A is not the default device (indi-
cated by a green tick beside the icon), right-click
the Dell Slim Soundbar SB522A and select Set
Default > Default Device.
Reinstall the on-board drivers or the sound card
drivers and restart the computer.
Distorted sound
Set all volume controls to their midpoints.
Decrease the volume of the audio application.
Test the soundbar using another audio source such as
another computer.
Make sure there are no magnetic devices or any objects
obstructing the speakers on the soundbar.
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