Dell t7400 - Page 40

40 Quick Reference Guide
VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —
Windows XP:
1 Click Start → Control Panel → Printers and Other Hardware → Phone and Modem
Options
→ Modems .
2 Click the COM port for your modem, and then click Properties → Diagnostics →
Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista:
1 Click Start → Control Panel → Hardware and Sound → Phone and Modem
Options
→ Modems .
2 Click the COM port for your modem, and then click Properties → Diagnostics →
Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program open,
click File. If Work Offline has a check mark next to it, click the check mark to remove
it and connect to the Internet. For help, contact your Internet service provider.
Error Messages
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide .
If the error message is not listed, see the documentation for the operating system or
the program that was running when the message appeared.
A
FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | —
Do not use these characters in filenames.
A
REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open
is missing an essential file. To remove and then reinstall the program:
Windows XP:
1 Click Start → Control Panel → Add or Remove Programs → Programs and Features .
2 Select the program you want to remove.
3 Click Uninstall .
4 See the program documentation for installation instructions.
Windows Vista:
1 Click Start → Control Panel → Programs → Programs and Features .
2 Select the program you want to remove.
3 Click Uninstall .
4 See the program documentation for installation instructions.