Beep Possible Cause Troubleshooting Steps
• Keyboard controller
test failure
4 RAM Read/Write failure Memory failure
5 RTC Power Fail COMS battery failure
6 Video BIOS Test Failure Video card failure
7 Processor Failure Processor Failure
Diagnostic Error Messages
Error Messages Description
AUXILIARY DEVICE FAILURE The touch pad or external mouse may be
faulty. For an external mouse, check the
cable connection. Enable the Pointing
Device option in the system setup
program.
BAD COMMAND OR FILE NAME Ensure that you have spelled the
command correctly, put spaces in the
proper place, and used the correct
pathname.
CACHE DISABLED DUE TO FAILURE The primary cache internal to the
microprocessor has failed.
Contact Dell
.
CD DRIVE CONTROLLER FAILURE The optical drive does not respond to
commands from the computer.
DATA ERROR The hard drive cannot read the data.
DECREASING AVAILABLE MEMORY One or more memory modules may be
faulty or improperly seated. Reinstall the
memory modules and, if necessary,
replace them.
DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics.
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