Error Messages Description
boot the computer from a optical drive.
Then, shut down the computer, reinstall
the hard drive, and restart the computer. If
the problem persists, try another drive.
Run the Hard Disk Drive tests in the Dell
Diagnostics.
HARD-DISK DRIVE FAILURE The hard drive does not respond to
commands from the computer. Shut down
the computer, remove the hard drive, and
boot the computer from a optical drive.
Then, shut down the computer, reinstall
the hard drive, and restart the computer. If
the problem persists, try another drive.
Run the Hard Disk Drive tests in the Dell
Diagnostics.
HARD-DISK DRIVE READ FAILURE The hard drive may be defective. Shut
down the computer, remove the hard
drive, and boot the computer from a
optical. Then, shut down the computer,
reinstall the hard drive, and restart the
computer. If the problem persists, try
another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics.
INSERT BOOTABLE MEDIA The operating system is trying to boot to
non-bootable media, such as a floppy disk
or optical drive. Insert bootable media.
INVALID CONFIGURATION
INFORMATION-PLEASE RUN SYSTEM
SETUP PROGRAM
The system configuration information does
not match the hardware configuration. The
message is most likely to occur after a
memory module is installed. Correct the
appropriate options in the system setup
program.
KEYBOARD CLOCK LINE FAILURE For external keyboards, check the cable
connection. Run the Keyboard Controller
test in the Dell Diagnostics.
KEYBOARD CONTROLLER FAILURE For external keyboards, check the cable
connection. Restart the computer, and
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