What to do if Dell XPS 15 9510 Laptop battery is swollen?
If you observe that the lithium-ion battery in your Dell laptop is swollen, immediately discontinue using the laptop. Then, disconnect the AC adapter and allow the battery to fully discharge. Contact Dell product support to explore options for replacing the swollen battery under your warranty or service contract.
General| Processor | 11th Gen Intel Core i5-11400H, i7-11800H, or i9-11900H |
|---|---|
| Wireless | Killer Wi-Fi 6 AX1650 (2x2) and Bluetooth 5.1 |
| Graphics | NVIDIA GeForce RTX 3050 Ti |
| Display | 15.6-inch FHD+ (1920 x 1200) InfinityEdge Non-Touch Anti-Glare 500-Nit Display |
| Memory | 8GB, 16GB, 32GB, or 64GB DDR4 |
| Storage | 256GB, 512GB, 1TB, or 2TB PCIe NVMe SSD |
| Operating System | Windows 10 Home |
| Battery | 56Whr or 86Whr |
| Weight | 4.31 lbs (1.96 kg) |
| Ports | 2 x Thunderbolt 4, 1 x USB-C 3.2, 1 x 3.5mm audio jack, 1 x SD card reader |
| Camera | 720p HD webcam |
| Audio | Stereo speakers with Waves MaxxAudio Pro |
| Dimensions | 13.57 x 9.06 x 0.71 inches |
Essential guidelines to protect your computer and ensure personal safety during service procedures.
Learn about ESD risks and methods to prevent damage to sensitive electronic components.
Procedure for removing and installing the computer's bottom cover for internal access.
Instructions for safely removing and installing the lithium-ion battery, including precautions.
Procedures for removing and installing M.2 solid-state drives (SSD) for storage upgrades.
Procedures for removing and installing the computer's main system board.
Procedures for removing and installing the palm-rest and keyboard assembly.
Information on obtaining and installing necessary software drivers and updates for the computer.
Procedure to access the BIOS setup utility for system configuration and diagnostics.
Instructions on how to update the system's BIOS firmware.
Safety guidelines and procedures for dealing with swollen or damaged lithium-ion batteries.
Understanding LED codes and patterns for diagnosing hardware issues.
Performing self-tests like M-BIST and L-BIST to diagnose system board and display issues.
Information and links to Dell's online resources for product support and troubleshooting.
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