54
Solving Problems
Network Problems
Wireless Connections
If the wireless network connection is lost —
The wireless router is offline or wireless has
been disabled on the computer.
Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).
Check if wireless is enabled on the •
computer (see “Enable or Disable Wireless”
on page 12).
Re‑establish your connection to the •
wireless router (see “Setting Up a Wireless
Connection” on page 18).
Interference may be blocking or •
interrupting your wireless connection.
Try moving the computer closer to your
wireless router.
Wired Connections
If the wired network connection is lost —
The network cable is loose or damaged.
Check the network cable to ensure it is •
plugged in and not damaged.
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