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Dell XPS 17 9700 User Manual

Dell XPS 17 9700
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XPS 17 9700
Service Manual
Regulatory Model: P92F
Regulatory Type: P92F001
May 2020
Rev. A00

Table of Contents

Other manuals for Dell XPS 17 9700

Questions and Answers:

Dell XPS 17 9700 Specifications

General IconGeneral
WirelessKiller Wi-Fi 6 AX1650 (2x2) and Bluetooth 5.1
Display17 inch UHD+ (3840 x 2400) InfinityEdge Touch Anti-Reflective 500-Nit Display
Processor10th Generation Intel Core i7-10750H
GraphicsNVIDIA GeForce GTX 1650 Ti 4GB GDDR6
RAM16GB DDR4-2933MHz
Storage1TB PCIe NVMe M.2 SSD
Ports1 x SD card reader, 1 x 3.5mm headphone/microphone combo jack
Battery97 Whr Battery
WeightStarting at 5.53 lb (2.51 kg) for touch
Operating SystemWindows 10 Home
Dimensions374.45 x 248.05 mm

Summary

Safety Information and Warnings

Understanding Notes, Cautions, and Warnings

Defines the meaning of NOTE, CAUTION, and WARNING symbols used in the manual.

Working Inside Your Computer

Preparation Before Internal Servicing

Prepares the computer and workspace for internal servicing.

Safety Guidelines for Servicing

Provides guidelines to protect users and the computer during service.

ESD Protection Measures

Details measures to prevent static electricity damage to components.

ESD Field Service Kit Usage

Explains the use and components of the ESD field service kit.

Transporting Sensitive Components Safely

Instructions for safe packaging and transport of ESD-sensitive parts.

Post-Servicing Steps

Steps for reassembly, power-up, and final checks after servicing.

Component Removal and Installation

Recommended Tools and Screw List

Lists necessary tools and screw types for component replacement.

Base Cover Removal and Installation

Procedure for removing and reinstalling the computer's base cover.

Battery Removal and Installation

Steps for safely removing and reinstalling the computer's battery.

Memory Module Removal and Installation

Procedure for removing and reinstalling RAM modules.

M.2 SSD Removal and Installation (SSD1 Slot)

Procedure for replacing M.2 SSDs in the SSD1 slot.

M.2 SSD Removal and Installation (SSD2 Slot)

Procedure for replacing M.2 SSDs in the SSD2 slot.

Fan Removal and Installation

Steps to remove and reinstall the computer's right and left fans.

Heat Sink Removal and Installation

Procedure for removing and reinstalling heat sinks for graphics cards.

I/O Board Removal and Installation

Steps for removing and reinstalling the I/O board.

Display Assembly Removal and Installation

Procedure for removing and reinstalling the display assembly.

System Board Removal and Installation

Instructions for removing and reinstalling the main system board.

Antenna Removal and Installation

Steps for removing and reinstalling the wireless antennas.

Palm-Rest and Keyboard Assembly Removal and Installation

Procedure for removing and reinstalling the palm-rest and keyboard assembly.

Software and Driver Management

Supported Operating Systems

Lists the operating systems supported by the computer.

Downloading Audio Driver

Instructions to download and install the audio driver.

Downloading Graphics Driver

Instructions to download and install the graphics driver.

Downloading USB Driver

Instructions to download and install the USB driver.

Downloading WiFi Driver

Instructions to download and install the WiFi driver.

Downloading Media-Card Reader Driver

Instructions to download and install the media-card reader driver.

Downloading Chipset Driver

Instructions to download and install the chipset driver.

Downloading Network Driver

Instructions to download and install the network driver.

System Setup and BIOS Configuration

Entering the BIOS Setup Program

Steps to access the computer's BIOS setup utility.

Navigating the BIOS Setup

Explains keyboard keys for navigating the BIOS setup.

Configuring the Boot Sequence

How to change the order of devices the computer boots from.

Using the One-Time Boot Menu

Accessing a temporary boot menu during startup.

System Setup Options Overview

Details various system configuration settings available in BIOS.

Clearing CMOS Settings

Procedure to reset BIOS settings to default by clearing CMOS.

Clearing BIOS and System Passwords

Instructions for clearing BIOS or system passwords.

Troubleshooting Common Issues

SupportAssist Diagnostics Guide

Uses diagnostics tool for hardware checks and problem identification.

System Diagnostic Lights and Codes

Interprets LED status lights and beep codes for troubleshooting.

System Board Built-in Self-Test (M-BIST)

Initiates a self-test for the system board.

Operating System Recovery Procedures

Procedures for recovering the operating system using Dell tools.

Flashing the BIOS Firmware

Steps for updating the computer's BIOS firmware.

Backup Media and Recovery Options

Recommendations for creating recovery media for Windows.

Flashing BIOS via USB Key

Instructions for updating BIOS using a bootable USB drive.

WiFi Connectivity Troubleshooting

Resolves WiFi issues by cycling power.

Flea Power Release Procedure

Procedure to discharge residual power from the system.

Getting Help and Contacting Dell

Self-Help Resources Overview

Overview of online resources for product information and support.

Contacting Dell Support

Information on how to contact Dell for technical assistance and service.

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