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This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page38 or “Contacting Dell” on page61.
WARNING: Only trained service
personnel should remove the computer
cover. See the Service Manual at
support.dell.com/manuals for advanced
service instructions.
Beep Codes
Your computer might emit a series of beeps
during start‑up if there are errors or problems.
This series of beeps, called a beep code,
identifies a problem. If this occurs, write
down the beep code and contact Dell (see
“Contacting Dell” on page61) for assistance.
NOTE: To replace parts, see the Service
Manual at support.dell.com/manuals.
Beep
Code Possible Problem
One Possible system board failure —
BIOS ROM checksum failure
Two No RAM detected
NOTE: If you installed or
replaced the memory module,
ensure that the memory
module is seated properly.
Three Possible system board failure —
Chipset error
Four RAM read/write failure
Five Real Time Clock failure
Six Video card or chip failure
Seven Processor failure
Solving Problems
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