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Having Problems?
Having Problems?
Before consulting repair or warranty, please check the following troubleshooting guide.
In the case of an persistent problem, contact a qualified technician for diagnosis and repair.
• When encountering persisting problem, stop operation and turn off the breaker. Continue operation in an abnormal condition may
cause electric shock, fire, or damage to the unit.
• Do not attempt to repair or modify the unit by yourself. Incorrect work may result in electric shock, fire or injury.
Problem Possible Cause / Explanation / Solution
The appliance is non operational
When pressing the power button soon after operation was stopped
- Protective delay switch will delay the operation for 3 - 5 minutes if the air conditioner is turned
on immediately after it is turned o.
When switching between operation modes
- The internal protection is activated, wait for a few minutes for the AC to resume normal
operation.
The unit is currently has a turn ON timer activated.
The circuit breaker is tripped. Reset the circuit breaker.
Faulty electric connection, mismatch outlet voltage, or damaged electronic control board.
Contact a qualied technician.
The electrical cable and refrigerant lineset are connected to a dierent lettered port and
terminal on the outdoor unit.
The appliance suddenly stopped during
operation
An internal protection tripped after a sudden voltage uctuation. Check the circuit breaker and
reset if necessary.
The environment temperature is too high or too low.
The AC automatically activate de-frost process. This is not a malfunction.
Air lter is too dirty. Clean the air lter.
Some objects are obstructing air inlet or outlet of the indoor and / or the outdoor unit. Remove
the obstructing object.
Strange odor from the air ow
Air lter is too dirty. Clean the air lter.
The smells of the room, furniture, or cigarettes are absorbed into the unit and then discharged.
Remove odorous objects from the room.
Strange Noise
In the case of water owing noise
- The noise may caused by the refrigerant ow, or the internal water ow during cold / dry
mode. This is not a malfunction.
In the case of plastic cracking noise
- The noise may caused by the thermal expansion.
Troubleshooting
WARNING