Cannot receive more than a trickle of water:
Both hot and cold supply lines must be pressurized.
If only one side is pressurized, the system will not
allow adequate flow of water.
Faucet leaks from showerhead: Remove the
showerhead then turn the water on and off to verify
if the cartridge is leaking or the showerhead is
draining slowly (the showerhead may need to be
cleaned if water drains slowly).
If leak persists - SHUT OFF WATER SUPPLIES
Replace cartridge assembly - RP47201.
Unable to set or maintain mixed water temperature:
SHUT OFF WATER SUPPLIES. Remove handle
assembly, trim sleeve, and bonnet nut. Check
to make sure the “H” marking on the cartridge
aligns with the hot inlet and the “C” marking on the
cartridge aligns with the cold inlet to the valve body
The thermostatic cartridge cannot function if hot
and cold inlets are reversed.
Low flow: Low flow may be caused by clogged
screens within the thermostatic cartridge.
To clean the hot and cold screens in the cartridge,
follow the steps below:
1. SHUT OFF WATER SUPPLIES.
2. Remove the handle assembly.
3. Unscrew the hex shaped portion of the
cartridge.
4. Carefully clean any debris from the screens
under running water. If the debris is difficult to
remove then soak the screens overnight in a
50% water and 50% vinegar solution.
5. Reassemble the cartridge.
6. Replace the handle.
7 Turn the water back on.
8. Reset the limit stop before using the valve.
17T Series Maintenance
Faucet leaks from tub spout/showerhead:
SHUT OFF WATER SUPPLIES.
Replace seats and springs–Repair
Kit RP4993. Check condition of lower O-rings and
replace if necessary RP14414. See Helpful Hints 1,
2, & 3.
If leak persists:
SHUT OFF WATER SUPPLIES.
Replace cap assembly RP46070 or valve cartridge
RP46074.
See Helpful Hints 1, 2, 3 & 5.
Unable to maintain constant
water temperature:
Replace housing assembly with RP46071 or follow
instructions in Helpful Hints 1, 2, 4 & 5.
Helpful Hints:
1. Before removing valve cartridge assembly for any
maintenance, be sure to note the position of the
rotational limit stop on the cap. The valve cartridge
assembly must always be put back in the same
position. BE SAFE! After you have finished the
installation, turn on valve to make sure COLD
WATER FLOWS FIRST.
2. To remove valve cartridge from body, shut off
water supplies and remove handle and bonnet nut.
Do not pry the valve cartridge out of the body with
a screwdriver. Place handle on stem and rotate
counterclockwise approximately 1/4 turn after the
stop has been contacted. Lift valve cartridge out
of body.
3. To remove seats and springs, remove valve
cartridge. Separate cap assembly from the
housing assembly by rotating the cap assembly
counterclockwise 90
o
(degrees). Separate cap
and housing assemblies. Remove seats and
springs and replace. Place the largest diameter
of the spring into the seat pocket first and then
press the tapered end of the seal over the spring.
Reassemble valve cartridge and replace in body
following instructions given in 1 above.
4. If the water in your area has lime, rust, sand
or other contaminants in it, your pressure
balance valve will require periodic inspection.
The frequency of the inspection will depend
on the amount of contaminants in the water. To
inspect valve cartridge remove it and follow the
steps in note 1 above. Turn the valve to the full
mix position and shake the cartridge vigorously.
If there is a rattling sound, the unit is functional
and can be reinstalled following instructions given
in note 1 above. If there is no rattle, replace the
housing assembly (RP46071).
5.
Push disc until fully seated. See page 5 for
more details.
13/14 Series Maintenance
17
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