Chapter 8 Option CardsMS300
164
Troubleshooting
Cannot find
communication card
The CMM-EIP02 is not
connected to the network.
Ensure that the CMM-EIP02 is correctly connected to
the network.
The PC and the CMM-EIP02
are in different networks and
blocked by network firewall.
Search by IP or set up relevant settings using the AC
motor drive keypad.
Cannot open CMM-
EIP02 setup page
The CMM-EIP02 is not
connected to the network.
Ensure that the CMM-EIP02 is correctly connected to
the network.
Incorrect communication
setting in DCISoft
Ensure that the communication setting in DCISoft is
set to Ethernet.
The PC and the CMM-EIP02
are in different networks and
blocked by network firewall.
Set up with the AC motor drive keypad.
The CMM-EIP02
setup page opens
successfully but
webpage monitoring
is unavailable
Incorrect network setting in
the CMM-EIP02
Check if the network setting for the CMM-EIP02 is
correct. For the Intranet setting in your company,
please consult your IT staff. For the Internet setting
at home, please refer to the network setting
instructions provided by your ISP.
Incorrect network setting in
the CMM-EIP02
Check if the network setting for the CMM-EIP02 is
correct.
Incorrect mail server setting
Confirm the IP address for the SMTP-Server.