Chapter 8 Option CardsMS300
168
Troubleshooting
Cannot find
communication card
The CMM-EIP03 does not
connect to the network
Make sure the CMM-EIP03 correctly connects to the
network.
The PC and the CMM-EIP03
are in different networks and
blocked by network firewall
Search by IP or set up relevant settings using the AC
motor drive keypad.
Fails to open CMM-
EIP03 setup page
The CMM-EIP03 does not
connect to the network
Make sure the CMM-EIP03 connects to the network.
Incorrect communication
setting in DCISoft
Make sure the communication setting in DCISoft is set
to EtherNet.
The PC and the CMM-EIP03
are in different networks and
blocked by network firewall
Set up with the AC motor drive keypad.
Able to open the
CMM-EIP03 setup
page but fails to use
webpage monitoring
Incorrect network setting in
the CMM-EIP03
Check if the network setting for the CMM-EIP03 is
correct. For the Intranet setting in your company,
please consult your IT staff. For the Internet setting at
home, please refer to the network setting instruction
provided by your supplier ISP.
Incorrect network setting in
the CMM-EIP03
Check if the network setting for the CMM-EIP03 is
correct.
Incorrect mail server setting
Confirm the IP address for the SMTP-Server.