13
TROUBLE SHOOTING
1. THE SOLAR PANEL GREEN LED LIGHT DOES NOT COME ON:
a) Insufficient sunlight to provide power to the Solar Panel.
b) Make sure there are no obstructions in front of the Solar Panel.
2. THE SOLAR PANEL LED LIGHT IS ON BUT DOES NOT APPEAR TO BE
CHARGING THE BATTERY:
a) Check all the connections.
b) Check the fuse in the cigarette adapter cable. If blown replace with a 3A,
250V glass fuse. Do NOT replace with a higher value.
c) Check the fuse in the vehicles power port/cigarette adapter is not blown.
Refer to the vehicles owner’s manual.
d) Ensure the vehicles power port/cigarette adapter is remaining powered on
once the vehicles ignition has been turned off.
e) Check the output cord is not damaged.
f) The vehicle has an excess current draw and is draining the battery.
14
CUSTOMER SERVICE
WARRANTY
For customer support please visit batterytender.com. You can also call our
customer service hotline 877-456-7901. You may also email us
Service@batterytender.com or use Chat from our website.
The Battery Tender® Solar Panel comes with a five (5) limited warranty against
defects or failure (within five (5) years of purchase).
THIS LIMITED WARRANTY IS VOID under the following conditions:
1) The product is misused, subjected to careless handling, or operated under
conditions of extreme temperature, shock, or vibration beyond our
recommendations for safe and effective use.
2) The product is misused, subjected to careless handling, or operated under
conditions of extreme temperature, shock, or vibration beyond our
recommendations for safe and effective use.
3) The product is disassembled or repaired by anyone who is not an
authorized service representative.
4) The product was purchased from an unauthorized source. Warranty is not
transferable from the original purchaser.
5) Any physical damage to any of components or any accessory after
purchase.
6) Any modifications to any of the components.
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