After-sales service
1. Thank you for choosing DENAFRIPS brand products. This product enjoys 1 year free warranty service.
During the warranty period, if due to non-human factors Caused by product failure, we will provide
you with free repair or replacement services.
2. Under any of the following circumstances, the product will not enjoy free warranty service:
a. The product has exceeded the specified warranty period from the date of purchase, and the product no longer enjoys free warranty service.
b. The physical product does not match the product model, bar code and purchase date on the warranty card.
c. Without the authorization of DENAFRIPS technical personnel, the circuit or components are modified or repaired by oneself.
d. Damage caused by human factors (such as falling, impact, flooding, fire, etc.).
e. Damage caused by irresistible natural forces (such as earthquake, flood, lightning strike, etc.).
f. Damage caused by exceeding the permitted use environment.
g. Damage caused by wrong use or improper storage (including but not limited to: excessive voltage leads to the burning of lines or components; Collision case
Or internal device damage; Damage caused by too much dust; Product oxidation or corrosion etc.)
DENAFRIPS offers free repair or replacement
Parts service, and bear freight in both directions.
Warranty period: within one year from the date of purchase, in normal use,
Any product quality or functional problems without human damage.
Warranty period: within one year from the date of purchase
in case of artificial damage,Any product quality or functional
issues occur.
After warranty period: paid warranty service, after the expiration
of the warranty, we You will still be provided with paid repair services.
The specific charging standard will be based on the actual
fault situation and
The cost of replacement parts is determined, please contact us
After-sales service center to get a detailed repair quote.
The customer is responsible for the return freight.
The specific charging standard will be based on the actual
fault situation and The cost of replacement parts is determined
please contact us After-sales service center to get a detailed
repair quote.
The customer is responsible for the return freight.
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