Video Flow V2-01/05 V3-01/05
.
"V2-01/05" “V3-01/05”
Please connect the monitor output cable between HDMI 1 IN and
MONITOR (1) OUT”, then start a "Cable Test".
What is the test result ?
CABLE TEST-FAILCABLE TEST-PASS or
4K(6G)-FAIL or
4K(3G)-FAIL or
1080p-FAIL or
720p-FAIL
Please check
the Monitor Device
(Note 3)
Please change
the Output Cable
End
Please check the AV
Receiver setting.
(Note 2)
Question 1
Are the AV Receiver settings correct ?
Please call
Customer Service
Please retry
setting the AVR
and try another video check.
Yes
No
Yes
No
Please try another video check again.
If your issue has been fixed, go to "Yes".
If you get the same Diag. ID, go to "No".
(If you get the another Diag. ID, try another flow)
Try Cable Test (Input side)
Description "V*-01": Miscommunication with Monitor at output terminal (HPD
always low).
Description "V*-05": Cannot get Monitor information (EDID from Monitor).
Try *** :AVR operation V2-** : Monitor1 error
Question * :Question for user to answer V3-** : Monitor2 error
Note 2 : AV Receiver check item (For details (v p. 40))
Note 3 : Monitor Device check item (For details (v
p. 40))
Introduction How to operate Cable Test Limit mode Log & EDID Troubleshooting
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