My
HEOS device won't connect
to
my
network using
the
audio cable
· Make sure your mobile device is connected
to
your wireless network before setting
up
your HEOS device.
• Alternatively, you can connect your HEOS device
to
your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS
by
Denon
App
should recognize the HEOS device and you can manually move it
to
your wireless network
using Settings/My Devices/Oevice_Name/Advanced/Network Settings.
Music cuts out
or
delays sometimes
• Make sure your Internet connection is operating correctly.
· If you are sharing your network with other users
or
devices, they may
be
using
most
of
your bandwidth
(especially if they are streaming video).
· Make sure your HEOS devices are within range
of
your wireless network.
• Make sure your HEOS devices are not located near other electronic devices that could interfere with it's wireless connectivity
(like microwave ovens, cordless phones,
lVs,
etc
...
).
No
Subwoofer sound, sound interrupted,
or
noise occurring
· Check that the status LED
is
lit in blue on
the
Subwoofer. When the Status LED is lit
in
amber, disconnect from
the
wall outlet and
then reconnect
to
it,
or
try
to
pair again.
1. Press the Pair Button
on
the Subwoofer until the Status
LED
flashes amber rapidly.
2.
Press the Pair Button
on
the
back
of
the Soundbar. The Status
LED
on
the Subwoofer will be solid blue.
· When there is an obstacle between the Soundbar and the Subwoofer, remove
it
or
place the Subwoofer closer
to
the Soundbar.
Cannot pair a Bluetooth device with the HEOS device
11
1. Activate the Bluetooth setting on
your
mobile device.
2. Press
and
hold
the
Bluetooth button
(0
) located
on
the back
of
the Soundbar
for
3 seconds and release
the
button when
you see a pattern
of
two
green flashes on
the
status
LED.
3. Select "Denon
DHT
-S516H" from the list
of
available Bluetooth devices.
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General
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