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dentronix DDS 7000 - Warranty; Return Policy; Sterilizer Return Procedure

dentronix DDS 7000
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WARRANTY / RETURN POLICY
Warranty: The Dentronix DDS 7000 is guaranteed to be free from defects in material and/or workmanship for
a period of one year from date of purchase. There are no other warranties, expressed or implied, including
but not limited to warranties of merchantability and tness for a particular purpose. Dentronix products are
manufactured from new parts.
Return Policy: Obtain prior authorization if a Dentronix Sterilizer requires return to the factory for any reason.
Ship in original shipping containers; Dentronix sterilizers that require return to the factory for any reason must
have prior authorization and must be returned in their original carton. Extra cartons and packaging materials
are available from Dentronix at a nominal fee. Loaners are available at no charge if unit to be repaired is under
warranty. After one year from date of sale, loaners are available at a nominal charge. All shipping costs are the
responsibility of the customer.
STERILIZER RETURN PROCEDURE
1. Contact Dentronix Sterilizer repair Department (800-523-5944, ext. 8925) in U.S. and Canada or
330-916-8925 or e-mail tech@dentronix.com or fax 330-645-8758 for packing materials
and return authorization. DO NOT SEND UNIT BACK WITHOUT AUTHORIZATION.
2. Package sterilizer in original shipping container.
3. Contact UPS for Ground Delivery (in the United States) of unit to:
Dentronix Inc., 235 Ascot Parkway, Cuyahoga Falls, OH 44223
In other areas, contact Dentronix for recommended shipping instructions.
4. Insure package for current market price – shipping weight is 118 lbs. (53.64 Kg.).