The distance per charge
becomes short (Note:
performance of the bike
battery is directly related
to weight of the rider
and any baggage/load /
wind / road / constant
braking ).
1) charging time is not enough; 2) the
environment temperature is so low
that it affects the battery working. 3)
frequently going uphill, or riding with
head wind, or on poor road condition,
4) the tyres have low pressure (to be
inflated); 5) frequently braking and
starting. 6) battery has been stored
without using for quite a long time.
1) please charge the battery according the
instruction (chapter 7.3); 2) in winter or
under 0°C, you’d better store the battery
inside the house; 3) it will be normal if the
riding conditions are improved as regular; 4)
pump the tyres and ensure tyres are fully
inflated to 45psi for your bike; 5) it becomes
normal when the riding situation will be
better. No worry about such a trouble; 6)
make regular charging according to this
instruction manual (refer to Chapter 6.3 ) If
the above has no effect, please contact your
vendor or authorized service.
After plugging the
power outlet, no charger
indicator LED is lit.
1) trouble from the power outlet;
2) poor contact between charger input
plug and power outlet;
3) the temperature is too low.
1) check and repair the power outlet.
2) check and insert the power outlet tightly. 3)
charge it in house.
If the above has no effect, please contact your
vendor or authorized service
After charging over 4-5
hours, the charger
indicator LED is still
red, while the battery is
still above not full
(Note: it is very
important to charge your
bike strictly according to
this instruction stated in
Chapter 7, to avoid any
trouble and damage
occurred to your bike.
1) environment temperature is 40°C
and above.
2) environment temperature is under
0°C.
3) failed to charge bike after riding,
resulting in over discharge.
4) the output voltage is too low to
charge the battery.
1) charge the battery in an area under 40°C, or
according to this instruction chapter 7;
2). charge the battery inside the house, or
according to this instruction chapter 7;
3) please well maintain the battery according
to the Chapter 6.3 to avoid natural
over-discharge;
4) no charging when the power supply is
lower than 100V.
If the above has no effect, please contact your
vendor or authorized service.
There is no speed/KM
show on the LCD
The magnetic ball point on the
wheel spoke is in too far away
distance from the wheel speed sensor
(fixed to frame chain stay or front
fork), which make the sensor can not
get any signals of the revolving
wheel.
Check the distance between the magnetic ball
point and the wheel speed sensor, and make
sure the distance should within 5mm.
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