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Detex EAX-500 - Troubleshooting

Detex EAX-500
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LV Opt jumper
behind cover
(under AUTO
REARM switch)
LOW BATTERY ALERT: Simultaneous siren chirps and red LED flashes occur at 45 second
intervals when the battery reaches approximately 7 volts. The LV Opt jumper must be in place for
this feature (default).
STATUS INDICATOR:
With the Status Indicator switch 'ON', red LED flashes every three seconds
when armed; green LED flashes every three seconds when disarmed.
AUTO REARM:
With the Auto Rearm switch 'ON', alarm shuts off two minutes after closing the door.
ACTIVATE / DEACTIVATE SILENT ARMING:
NOTE: Device must be magnet handed.
1. Turn the key CW to disarm and remove the unit from the door if installed.
2. Remove the battery.
3. Turn the key CCW to the 'ON' position. Hold the OKC switch lever (see Step 3) closed and install
the battery. The unit chirps twice when silent arming is turned 'ON', and
chirps once when silent
arming is turned 'OFF'.
4. Release the OKC lever and turn the key CW. Reinstall the unit on the door.
OPERATIONS (con't)
Probable Cause
Problem
Action
Device is not powering up
1) Battery not properly installed.
2) Cylinder microswitch lever broken.
3) Cylinder installed incorrectly.
1) Remove battery and firmly reinstall.
2) Microswitch needs to be replaced.
Remove PCB and return to Detex repair.
3) Check cylinder installation. Make sure
key is turned counter-clockwise all the
way to ON.
Device not arming.
Auto Rearm -OFF
1) Mag
net not aligned correctly.
2) Battery is dead.
1) Use magnet locator to install magnet.
See magnet handing.
2) Replace battery.
Technical Support 1-800-729-3839
Chirp every 45 seconds
Install new battery.
Low Battery.
No status indicator
Slide Status Indicator slide switch to the
ON position.
Status indicator is OFF.
Unit is not Auto Rearming
Slide Auto Rearm slide switch to the ON
position.
Auto Rearm is OFF.
External magnet not working
Slide MagRst to ON then OFF, listen for
three chirps. Disconnect battery, turn
JP1 to the OFF position, install battery.
2) Use MS-2049 black and white wires
to green connector.
1) Device is not set for extern
al
magnet.
2) MS-2049 not wired correctly.
One side does not work.
Rehanding needs to occur.
Unit is handed on the wrong side.
The alarm sounds after
the time delay
1) Close door and rearm door.
2) Use magnet locator to install magnet.
Shim as needed.
1) Door not closed.
2) magnet not aligned.
Chirps 5 times when battery
is plugged in.
See magnet handing procedure
1) Device needs to be handed.
TROUBLESHOOTING
101321 Page 7

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