ENGLISH
16
TROUBLESHOOTING GUIDE
Many common problems can be solved easily by utilizing the chart below. For more serious or persistent problems,  
contact a 
 service center or call 1-(800)-4-
.
 
WARNING: To reduce the risk of serious personal injury, ALWAYS disconnect battery pack from tool before 
all repairs.
SYMPTOM CAUSE FIX
Motor does not run with contact 
trip depressed
Trigger lock in locked position. Unlock trigger lock.
Dryfire lock out engaged, blocking contact trip from 
traveling fully.
Load more pins into magazine.
Tool is stalled, locking the motor from rotating. Rotate the stall release lever on the tool and the mechanism 
will release. If driver does not return, remove battery and 
manually push driver back to home position.
Battery is hot. (Check LED indicator to verify 
these conditions.)
Let the battery cool or replace it with a cool pack.
Tool is hot. (Check LED indicator to verify 
these conditions.)
Let the tool cool down before continuing use.
Bent contact trip. See authorized service center.
Motor stops running after 5 seconds. Normal operation, release contact trip and redepress.
Terminals are dirty or damaged. See authorized service center.
Damaged internal electronics. See authorized service center.
Damaged Trigger. See authorized service center.
Tool does not actuate (motor runs 
but will not fire)
Dryfire lock out engaged, blocking contact trip from 
traveling fully.
Load pins into magazine.
Low battery charge or damaged battery. Check charge level if pack shows state-of-charge. Charge or 
replace battery pack if necessary.
Jammed nail/drive blade not returned to 
home position.
Remove battery, clear jammed nail, cycle stall release lever, 
(push driver up manually if necessary) reinsert battery pack.
Damaged driver. Replace driver with kit.
Jammed internal mechanism. See authorized service center.
Damaged internal electronics. See authorized service center.
Motor starts up but generates a 
lot of noise
Jammed pin and driver is stuck in down position. Use stall release lever, clear and jammed pins, and return 
driver manually if necessary.
Damaged driver. Replace driver with kit.
Driver blade continues to get stuck 
in down position
Jammed pin and driver is stuck in down position. Use stall release lever, clear any jammed pins, and return 
driver manually if necessary.
Debris in nosepiece. Clean nose area and watch closely for small pieces of broken 
pins stuck in the track. Refer to Clearing a Jammed Pin.
Damaged or worn driver. Replace driver with kit.
Tool operates but does not drive 
fasteners fully
Power setting in wrong position. Set power to appropriate setting.
Tool not firmly applied to workpiece. Apply adequate force to tool securing it tightly to workpiece. 
See instruction manual.
Material and fastener length. If the unit continues to stall (forcing the need to rotate the 
stall release lever) choose the appropriate material and 
fastener length that is not too rigorous of an application.
Use of incorrect power setting. If trying to drive longer pins in soft woods, or driving pins 
into harder materials using power setting 1 - adjust power 
setting to 2.
Damaged or worn driver tip. Replace driver with kit.
Damaged actuation mechanism. See authorized service center.