8. TROUBLE SHOOTING
Problem Possible cause Solution
Product does not start Not connected to power supply Connect to power supply
Power cord or plug is defective Check by a specialist electrician.
Other electrical defect to the product Check by a specialist electrician
Product does not reach
full power
Extension cord not suitable for operation with this product Use a proper extension cord
Power source (e.g. generator) has too low voltage Connect to another power source
Air vents are blocked Clean the air vents
Unsatisfactory result Sanding sheet is worn Replace with a new one
Sanding sheet not suitable for work piece material Use suitable sanding paper
9. WARRANTY
1. Dexter Power products are designed to highest DIY quality standards. Dexter Power provides a 24-months warranty for its products, from the
date of purchase. This warranty applies to all material and manufacturing defects which may arise. No further claims are possible, of whatever
nature, direct or indirect, relating to people and /or materials. Dexter Power products are not directed to professional use.
2. In the event of a problem or defect, you should first always consult your Dexter Power dealer. In most cases, the Dexter Power dealer will be able
to solve the problem or correct the defect.
3. Repairs or the replacement of parts will not extend the original warranty period.
4. Defects which have arisen as a result of improper use or wear are not covered by the warranty. Amongst other things, this relates to switches,
protective circuit switches and motors, in the event of wear.
5. Your claim upon the warranty can only be processed if:
• Proof of the purchase date can be provided in the form of a receipt.
• No repairs and/or replacements have been carried out by third parties.
• The tool has not been subjected to improper use (overloading of the machine or fitting non-approved accessories).
• There is no damage caused by external influences or foreign bodies such as send or stones.
• There is no damage caused by non-observance of the safety instructions and the instructions for use.
• There is no force majeure on our part.
• A description of the complaint is enclosed.
6. The warranty stipulations apply in combination with our terms of sale and delivery.
7. Fault tools to be returned to Dexter Power via Dexter Power dealer will be collected by Dexter Power as long as the product is properly packaged.
If faulty goods are sent directly to Dexter Power by the consumer, Dexter Power will only be able to process these goods if the consumer pays the
shipping costs.
8. Products which are delivered in a poorly packaged condition will not be accepted by Dexter Power.
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