What does Tz_AC_OverCurr_Fault mean on my Deye SUN-10K-SG01HP3-EU-AM2?
If your Deye Inverter displays a Tz_AC_OverCurr_Fault due to an AC side over current fault, check whether the backup load power and common load power are within the specified range. Then, restart the inverter to see if the issue is resolved.
What to do if my Deye SUN-10K-SG01HP3-EU-AM2 Inverter shows AC_Overload_Fault?
If your Deye Inverter displays an AC_Overload_Fault, check the backup load connection to ensure it is within the allowed power range.
What does it mean if my Deye SUN-10K-SG01HP3-EU-AM2 shows DC_Insulation_Fault?
If your Deye Inverter shows a DC_Insulation_Fault, it means the PV isolation resistance is too low. You should check if the connection of PV panels and the inverter is firm and correct. Also, verify whether the PE cable of the inverter is connected to ground.
What does Tz_EmergStop_Fault mean on my Deye SUN-10K-SG01HP3-EU-AM2 Inverter?
If your Deye Inverter displays a Tz_EmergStop_Fault, it means the inverter is being remotely controlled.
What does AC_OverCurr_SW_Failure mean on my Deye Inverter?
If your Deye Inverter displays an AC_OverCurr_SW_Failure due to an AC side over current fault, check whether the backup load power and common load power are within the specified range. Then, restart the inverter to see if the issue is resolved.
What does INVERTER_Manual_OFF mean on my Deye SUN-10K-SG01HP3-EU-AM2?
If your Deye Inverter displays INVERTER_Manual_OFF, check whether the switch of the inverter is turned on. You can also try restarting the inverter and restoring the factory settings.
What to do if Deye SUN-10K-SG01HP3-EU-AM2 shows Grid_phase_warn?
If your Deye Inverter displays a Grid_phase_warn, check the phase sequence connection of the power grid. Try changing the grid type. If there is still no solution check the wiring at the grid end.
What to do if Deye Inverter shows VW_activate?
If your Deye Inverter displays VW_activate, measure whether the grid port voltage is too high and check whether the AC cable is too thin to carry current.
What does Parallel_Version_Fault mean on my Deye SUN-10K-SG01HP3-EU-AM2?
If your Deye Inverter displays a Parallel_Version_Fault, check whether the inverter versions are consistent. You may need to contact support to upgrade the software version.
What does it mean if my Deye SUN-10K-SG01HP3-EU-AM2 shows DC_VoltHigh_Fault?
If your Deye Inverter displays a DC_VoltHigh_Fault, it means the BUS voltage is too high. Check if the battery voltage is too high and verify that the PV input voltage is within the allowed range.
General| Model | SUN-10K-SG01HP3-EU-AM2 |
|---|---|
| Type | Hybrid Inverter |
| Rated Power | 10kW |
| Max. Output Power | 11kW |
| Max. DC Input Power | 13kW |
| Max. PV Input Voltage | 1000V |
| Number of MPPTs | 2 |
| AC Output Frequency | 50/60Hz |
| THDi | <3% |
| Peak Efficiency | 98.4% |
| DC Connection Type | MC4 |
| AC Connection Type | Screw terminal |
| Protection Degree | IP65 |
| Cooling | Smart cooling |
| MPPT Voltage Range | 200 V - 1, 000 V |
| AC Voltage Range | 180-280Vac |
| Power Factor | 0.8 leading to 0.8 lagging |
| Efficiency | 98% |
| Operating Temperature Range | -25°C to +60°C |
| Communication | RS485, Wi-Fi |
To Next Page
