What to do if Dickey-John Measuring Instruments show cold sample moisture too high?
If the Dickey-John Measuring Instruments display 'Cold Sample Moisture Too High' because the sample is too high in moisture to accurately read at its current temperature, warm the sample above the low temperature threshold specified in the product calibration file and rerun the measurement.
What to do if Dickey-John Measuring Instruments show RF interference detected. Unable to compute moisture?
If the Dickey-John Measuring Instruments detect RF interference, remove the source of the outside radio interference. If the problem continues, contact DICKEY-john Technical Support at 1-800-637-3302.
What to do if Dickey-John Measuring Instruments show unexpected application crash?
If the Dickey-John Measuring Instruments application encounters an unexpected error, press the Initiate (green) button or cycle power to reboot the instrument. If the problem continues, contact Dickey-john Tech Support at 1-800-637-3302.
How to fix incorrect date/time on Dickey-John Measuring Instruments?
If the Dickey-John Measuring Instruments date/time is incorrect because the programmed machine date is less than expected, program the instrument date and time. If the problem continues, then the battery backup for the internal clock may need to be replaced. Contact DICKEY-john Technical Support at 1-800-637-3302 for service.
What to do if Dickey-John Measuring Instruments show weight measurement device error?
If the Dickey-John Measuring Instruments detects a weight measurement device error, power the unit off and turn it back on to reset it. If the failure continues, service the unit.
What to do if Dickey-John Measuring Instruments show sample weight too high?
If the Dickey-John Measuring Instruments show ‘Sample Weight Too High’ because the test weight is greater than the range specified for the calibration selected, use a more representative sample and re-analyze the grain. Verify the correct grain calibration is selected.
What to do if Dickey-John Measuring Instruments show moisture too high?
If the Dickey-John Measuring Instruments shows ‘Moisture Too High’ because the measured product is above the moisture upper limit of the calibration, verify the sample filled the cell.
What to do if Dickey-John Measuring Instruments show moisture too low?
If the Dickey-John Measuring Instruments shows ‘Moisture Too Low’ because the measured product is below the moisture lower limit of the calibration, verify the sample filled the cell.
What to do if Dickey-John Measuring Instruments show empty cell measurement out of spec?
If the Dickey-John Measuring Instruments show ‘Empty Cell Measurement Out of Spec’ because of moisture or dirt buildup in the cell, dump the grain and verify the cell is clean and free of grain in and surrounding the cell.
How to fix invalid grain calibration file on Dickey-John Measuring Instruments?
To resolve the 'Invalid Grain Calibration File' error on Dickey-John Measuring Instruments, re-install the selected calibration file because an invalid calibration file was selected.
DICKEY-john reserves the right to make engineering refinements or procedural changes.
List of components included with the unit and available as replacement parts.
Description of the physical components of the GAC® 2500-AGRI unit.
Key features of the GAC® 2500-AGRI instrument.
Technical specifications for the GAC® 2500-AGRI unit.
Statement of conformity with relevant directives and regulations.
Details on connecting external devices like USB, Ethernet, and RS232.
Procedure to unlock shipping brackets before setup and operation.
Guidelines for placing the instrument in a suitable environment.
Instructions on how to level the instrument using the built-in bubble level.
Steps to connect the unit to AC power.
Information about the standard and optional bottomless grain drawers.
How to use external devices like keyboards, mice, and barcode scanners.
Explanation of the various touch screen buttons and their functions.
Accessing details about the unit's service date, serial number, and software version.
Procedure to re-calibrate the touch screen display for better responsiveness.
Description of the virtual keyboard for text entry on the screen.
How to use the Clean button for automated cleaning of the cell and door.
Allows editing, loading, and deleting product calibrations.
Steps to create a new product by copying parameters from an existing one.
How to adjust moisture and test weight bias and slope for a product.
Procedure to remove a product and its calibrations from the unit.
Instructions for loading single or multiple product calibrations via USB.
Changing the admin username and password for system access.
Configuring printer connection, output format, and ticket details.
Setting the system language and choosing between QWERTY or Standard keyboard styles.
Selecting a region or area for relevant calibrations.
Enabling Sample ID, Customer ID, and User Login requirements.
Configuring automatic/manual return and display of test weight/temperature.
Choosing the format (CSV or Excel) for saving data to a computer.
Setting the system date and time.
Selecting date format, temperature units, and measurement units.
Entering name, address, and phone number for print ticket header/footer.
Fields for technicians to record service notes, dates, and reset counters.
Re-calibrating the touch screen to improve responsiveness.
Managing and deleting stored test results to free up memory.
Performing an instrument scale measurement for weight accuracy comparison.
Configuring Ethernet settings for the instrument.
Updating the instrument's software via a USB memory device.
Procedures for safely shutting down and powering off the instrument.
Optional feature requiring a user to log in before analyzing grain.
How to choose the grain type for testing.
Steps involved in the grain analysis process and factors affecting the display.
Entering sample and customer IDs before analysis.
Visual indicators for hopper status during analysis.
Details on the grain analysis process and status indicators.
Display of test results and options for further actions.
Recommendation for regular cleaning to maintain measurement accuracy.
Warnings and procedures for managing full database memory.
Handling situations where the results database is full.
Warning about low memory on the data drive and clearing data.
Procedure when the data drive is completely out of space.
Accessing and viewing previously performed grain test results.
Filtering and customizing the display of test results.
Displaying all stored sample tests on the instrument.
Searching for records based on product name criteria.
Searching for records based on user name criteria.
Searching for records based on sample ID criteria.
Handling queries when memory capacity is near maximum.
Displaying an alphabetical list of active products and their Issue IDs.
Instructions for cleaning the LCD display and exterior surfaces.
Procedures for daily and extensive internal cleaning of the instrument.
Steps for performing an automated daily cleaning of the cell and door.
Detailed steps for thorough internal cleaning, including the sensor probe.
Specific instructions for cleaning the IR temperature sensor.
Explains error messages and how to acknowledge or resolve them.
General| Brand | Dickey-John |
|---|---|
| Model | GAC 2500-AGRI |
| Category | Measuring Instruments |
| Language | English |
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