Name: DIEBOLD NIXDORF CS 5500
Brand: DIEBOLD NIXDORF
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Diebold Nixdorf CS 5500

Rear-load Lobby Cash Dispenser

Operating Guide

TP-821921-001C PD 7714

November 2017

Table of Contents3
Introduction6
Before Performing Maintenance Procedures on the Cash Dispenser6
Figure 1-1 CS 5500 Original Version Rear-Load Lobby Cash Dispenser7
Maintenance Tasks8
Figure 1-2 CS 5500 Full-Height, Rear-Load Lobby Cash Dispenser8
Using this Manual9
Observing Safety Precautions9
Radio Interference Label10
Terminology11
Figure 1-3 Taiwan Class a Label11
Cash Dispenser Devices12
Consumer Interface12
Access Points12
Figure 2-1 Features on the Cash Dispenser Fascia14
Lead-Through Indicators15
Figure 2-2 Lead-Through Indicators15
Devices in the Top Chassis16
Devices Used by the Consumer16
Figure 2-3 Consumer Devices in the Top Chassis of the CS 5500 Original Version Rear-Load System17
Figure 2-4 Consumer Devices in the Top Chassis of the CS 5500 Full-Height, Rear-Load System18
Figure 2-5 Motorized Card Reader19
Figure 2-6 Dip Card Reader20
Figure 2-7 Active Edge Card Reader20
Figure 2-8 Receipt Printer21
Figure 2-9 Fingerprint Reader with Its Cover22
Figure 2-10 Biometric Finger Print Reader23
Figure 2-11 2D Barcode Scanner23
Figure 2-12 Contactless Card Reader24
Devices in the Fascia and Top Chassis Used by the Operator25
Figure 2-13 Contactless Card Reader (Asia Pacific Only)25
Figure 2-14 Fascia and Top Chassis Devices Used by the Operator in the CS 5500 Original Version Rear-Load System26
Figure 2-15 Fascia and Top Chassis Devices Used by the Operator in the CS Full-Height 5500 Rear-Load System27
Figure 2-16 10.4-Inch Rear Display with Touch Screen28
Figure 2-17 All-In-One Module-Consumer Display29
Figure 2-18 Maintenance Keyboard30
Figure 2-19 Journal Printer32
Devices in the Safe33
Figure 2-20 Safe Devices (CS 5500 Original Version Rear-Load System Shown)33
Dispenser34
Figure 2-21 Activdispense34
Divert Cassette and Divert bin35
Figure 2-22 Divert/Retract Cassette and Divert bin35
Figure 2-23 Activdispense Cassettes36
Secure Safe Door Lock37
Figure 2-24 Safe Door Locks (CS 5500 Original Version Rear-Load System Shown)38
Alarms Sensors39
Seismic Detectors39
Figure 2-25 Seismic Detector39
Heat Thermostat40
Figure 2-26 Heat Thermostat40
Top Chassis and Safe Maintenance41
Cash Dispenser and Device Touch Points42
Figure 3-1 Examples of Touch Points on the Activdispense42
Accessing the Top Chassis (Original Version System)43
Opening the Top Chassis (Full-Height System)43
Figure 3-2 Opening the Top Chassis (Original Version System)43
Figure 3-3 Opening the Top Chassis (Full-Height System)44
Figure 3-4 Latch Release Bracket for Fascia and Rear-Load Tray (Full-Height System)45
Figure 3-5 Opening the Top Chassis to Extend the Upper Top Chassis Rear-Load Tray (Full-Height System)46
Opening the Safe Door47
Figure 3-6 Safe Door Locks and Handles47
Figure 3-7 Open the Safe Door (CS 5500 Original Version Rear-Load System Shown)49
Opening the Mechanical Combination Locks (Lagard 3390EX)50
Opening the S&G 6124 Electronic Lock50
Figure 3-8 Opening the Mechanical Combination Lock50
Opening the Cencon® System 2000 GEN 2 Electronic Lock51
Figure 3-9 Entering the Combination on the Cencon® System 2000 GEN 251
Figure 3-10 Operating the Cencon® System 2000 GEN 2 Lock52
Opening the S&G 6880 Keylocks53
Opening the Lagard 2270 Keylocks53
Figure 3-11 Opening the S&G 6880 Keylock53
Figure 3-12 Opening the Lagard 2270 Keylock53
Closing the Safe Door54
Figure 3-13 Closing the Safe Door (CS 5500 Original Version Rear-Load System Shown)54
Closing the Mechanical Combination Locks (Lagard 3390EX)55
Closing the S&G 6124 Electronic Lock55
Figure 3-14 Closing the Mechanical Combination Lock55
Closing the Cencon GEN 2 Electronic Locks56
Closing the S&G 6880 Keylocks56
Figure 3-15 Closing the Cencon 2000 GEN 2 Electronic Lock56
Figure 3-16 Closing the S&G 6880 Keylock56
Closing the Lagard 2270 Keylocks57
Figure 3-17 Closing the Lagard 2270 Keylock57
Accessing Modules and Components in the Cash Dispenser58
Figure 3-18 Accessing the Dispenser (CS 5500 Original Version Rear-Load System Shown)59
Accessing the Maintenance Keyboard and Mouse and Rear Operator Display60
Figure 3-19 Rear Operator Display (Full-Height System Shown)61
Accessing the Lower Door62
Figure 3-20 Removing the Lower Door (CS 5500 Original Version Rear-Load System Shown)62
Accessing the Motorized Card Reader, Receipt Printer, and Processor63
System)63
Figure 3-21 Accessing the Motorized Card Reader, Receipt Printer, and Processor (CS 5500 Original Version Rear-Load System Shown)64
Figure 3-22 Closing the Top Chassis Door (CS 5500 Original Version Rear-Load System Shown)65
Accessing the Motorized Card Reader, Receipt Printer, and Processor (Full-Height System)66
Appendix A Related Documentation70

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DIEBOLD NIXDORF CS 5500 Specifications

General

Brand	DIEBOLD NIXDORF
Model	CS 5500
Category	Cash Counter
Language	English

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